Therefore, you must update your mobile number to ensure successful transaction. However, normal charges apply on the SMS and/ or roaming facility provided by your Telco.ĥ.What will happen if my mobile number is not updated, will I still be able to make on-line purchases?įor online purchases made at secure online merchants, you will be required to input the correct OTP to be able to proceed with the transaction. Generation of One-Time Password is free of charge. Is there a fee for the One-Time Password? To ensure receipt of your OTP, please update your mobile number by calling our Customer Care Hotline at (02) 8632 2265 or any of our Domestic Toll-free numbers: (PLDT) 1800-1 and (Globe Lines) 1800-.Ĥ. The OTP protects you from online fraud as it verifies and confirms that the transaction is made by the correct Cardholder.ĪLL cardholders are automatically enrolled in Bank of Commerce Online Protect. Why is One-Time Password (OTP) necessary? What is Bank of Commerce Online Protect?īank of Commerce Online Protect is an additional layer of security to authenticate purchases done through secure merchant websites.Ģ. To guarantee receipt of your One-Time Password, please ensure to update your mobile number through our Customer Care Hotline at (02) 8632 2265 or any of our Domestic Toll-free numbers: (PLDT) 1800-1 and (Globe Lines) 1800-, from 7:00am –7:00pm daily or send us an email at. It requires you to enter a unique One-Time Password which will be sent to your active mobile number that we have on record. It’s an additional layer of security to authenticate online purchases. It’s an additional layer of security to authenticate online purchases through a One-Time Password generation.Īll Bank of Commerce cardholders are automatically enrolled in Bank of Commerce Online Protect. Experience a safer way to shop online with Bank of Commerce Online Protect.
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